REFUNDS AND RETURNS
If you wish to return a product, please do so within 21 days from the ship date for store credit only. We do not offer free returns at this time and customers are responsible for all return shipping cost. Purchases of gift cards, jewelry, accessory items, and sale items can not be returned and are all final sale. Naturally, we can not take returns for products that have been used or that do not have a tag attached.
If you have received a damaged item and we will gladly replace the item free of charge.
To submit a request for an exchange and/or return, send our customer care team a message through the contact form HERE or email us at firstname.lastname@example.org. Be sure to include the following information: Name, Phone Number, Order#, and a description of the damage or incorrect items received. Please allow 3 business days for our team to review your message and send you a reply.
SHIPPING INFO & DELIVERY
Orders are shipped out in 1-3 business days after an order is received and the payment has funded. Shipping times vary based on delivery choice selected at time of purchase. We do not ship out on weekends and/or holidays. SunCoast Salons, inc. is not liable for lost or stolen packages, but we will always to our best in helping you resolve any shipping complications.
SunCoast Salons, Inc. proudly ships to anywhere within the United States Of America. At this time we have limited resources for shipping outside of the United States and do not guarantee shipping eligibility to other countries.
SUNCOAST TAN PRODUCT LINE DISCLAIMERS
SunCoast Salons, Inc. uses natural and organic ingredients and strives to always have the best quality ingredients in our SunCoast Brand tanning and skincare products. We are fully transparent about the ingredients in our products. A complete description with the list of ingredients is shown in the product info portion for each item. Be sure to review all ingredients prior to purchasing and understand that your sensitivities are your responsibility. If you have any questions about ingredients in a product please send us an email at email@example.com.
All items listed and sold on this website are not food grade and are for external use only. The products and statements made about specific products on this website have not been evaluated by the United States Food and Drug Administration (FDA) and are not intended to diagnose, treat, cure or prevent disease.
INFORMATION WE COLLECT
User-Provided Information: You provide us information about yourself, such as your name, e-mail address, and other personal information if you register for a User account with the Service. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses. We may also retain any messages you send through the Service. You may provide us information in User Content you post to the Service.
How do we store, use, share and disclose your personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
DO WE SHARE YOUR INFORMATION?
As we develop our business, we may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer or assign such information in the course of corporate divestitures, mergers, or dissolution.
Non-Personally Identifiable Information: We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for certain SunCoast Tan services.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled.
HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. We are not responsible for the functionality or security measures of any third party.
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